FAQs

1.Are you a manuafacturer or a wholesaler?

We are a 15years manufacturer, located in Kaiping City, Guangdong Provincia.

2.What is the MOQ for your products?

20 pcs would be acceptable

3.Can we get a sample at first?

We firmly believe that quality is the first step to impress customers and we are happy to provide samples. Fees and shipping costs need to be borne by the buyer

4.How do you control the quality?

VIGA have the supply management system and quality management system. all the income material are inspected and QC check the product in installing line.

5.What about the leading time?

In general, the leading time is about 45 to 50 days. But please confirm the exact delivery time with us as different products and different quantity will have different leading time.

6.How about the payment terms?

We accept TT 30% deposit and balance before shipment

7.What is the warranty time of VIGA?

5 years for cartridge and 2 years for surface.

8.Do you accept OEM/ODM production?

yes, OEM/ODM production is acceptable

9.Do you have any certifications?

Yes, VIGA have CE,ISO-9001,cUPC and TISI.